1. Introduction

Welcome to Breakaway Pastures! These Terms & Conditions govern your use of our website, products, and services, including farm tours, processing classes, and courses. By accessing or using our website and services, you agree to comply with these terms.

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2. Use of the Website

You may use our website to browse, purchase our products, book tours and classes, and access information. Any misuse of the website, including unlawful activities or infringement of our intellectual property, is strictly prohibited.

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3. User Accounts

To make a purchase or book a service, you must create a user account. You can register with an email address or use your Google or Facebook login. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

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4. Products, Services, and Educational Offerings

We offer pastured poultry products, farm tours, processing classes, and other educational courses on raising poultry. You can choose local delivery, on-farm pickup, or delivery to designated drop spots in Union County and around Charlotte, NC. Product availability and prices are subject to change without notice.

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4.1 Poultry Exemption

Our farm operates under a state-issued poultry exemption (Exempt P.L. 90-492). We comply with all relevant laws and regulations governing the processing and sale of raw poultry.

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5. Orders and Payments

Orders and bookings can be placed online through your account. Payment must be completed at checkout. We accept various payment methods, and you agree to provide accurate billing information. All sales are subject to our refund and cancellation policies.

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6. Local Delivery, Pickup, and Drop Spots

We offer local delivery in Union County and drop spots around Charlotte, NC. Delivery schedules and conditions will be communicated during the checkout process. Customers must ensure accurate address details for successful delivery.

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7. Farm Tours and Classes

Booking for farm tours, processing classes, and other courses is subject to availability. We reserve the right to cancel or reschedule events due to unforeseen circumstances. Participants must adhere to safety guidelines provided during the events.

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8. Refund and Cancellation Policy

At Breakaway Pastures, customer satisfaction is our priority. If you receive a product that is spoiled or not up to our quality standards, please contact us immediately. We are committed to making things right, whether through a replacement, refund, or credit toward future purchases. Refunds for tours and classes are available if cancellation is made at least 48 hours in advance.

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9. Privacy

Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal data. By creating an account, you consent to our handling of your information as described in the Privacy Policy.

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10. Intellectual Property

All content on our website, including text, images, and logos, is the property of Breakaway Pastures. Unauthorized use of our content is prohibited.

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11. User-Generated Content

If you submit any content (e.g., reviews or feedback), you grant Breakaway Pastures a non-exclusive, royalty-free license to use, reproduce, and display such content.

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12. Liability

Our website, products, and services are provided "as is" without warranties of any kind. While we take every precaution to ensure the quality and safety of our products, Breakaway Pastures is not liable for any adverse effects resulting from the handling or consumption of our raw poultry products. Consumers are advised to follow proper food handling and cooking guidelines.

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13. Termination

We reserve the right to suspend or terminate user accounts for any violation of these terms or misuse of our services.

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14. Governing Law

These Terms & Conditions are governed by the laws of the State of North Carolina. Any disputes arising from these terms will be resolved in the courts of North Carolina.

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15. Changes to Terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with the updated effective date. Continued use of the website after changes signifies acceptance of the new terms.

 

Effective Date: 1 January, 2025